Inside Sales Representative

Company: AMMEGA
Location: Beacon
Posted on: March 15, 2023

Job Description:

Do you want to gain incredible experience with a growing company in an amazing industry? Do you know how often you use conveyor and power transmission belts?
Apply your skills in a company that helps bring packages to your doorstep, food to your table, keep you healthy on a treadmill, facilitate automation and so much more! Our organization is highly focused on customers, employees, entrepreneurship, agility and responsibility. Our values and continuous improvement culture build the foundation of strong and sustainable businesses appreciated by our employees and customers around the world.
Our Chemprene LLC and AMMEGA Specialty team, we are currently looking for a/an
Inside Sales Representative
As an Inside Sales Representative, you will be responsible for managing accounts through reactive and proactive telephone contact and email to maintain and grow sales as well as provide technical support to customers. You will report to the Director of Sales and be part of the Sales Team. This role is based in Beacon, New York.
A day in the life of an Inside Sales Representative can look like:

• 
  
• Creating an enjoyable customer experience through proactive communication and support processes.
  
• Managing customer accounts by ensuring accuracy of transactions, providing product information, making recommendations and communicating updates regarding orders.
  
• Working with internal departments to provide up to date order details, product information and technical support.
  
• Accurately quote material and convert quotes to orders.
  
• Utilize telephone sales and support skills to create interest and offer value-added products and services to customers.
  
• Build and expand customer relationships and help ensure continued business.
  
• Handle returns, credits and complaints as needed.
  
  
  We are looking for you to have (choose what is applicable)
  
  • 
    
  • High School diploma or equivalent
    
  • Minimum 5 years previous business to business customer service experience
    
  • Excellent Communication Skills (Spanish Bilingual a plus)
    
  • Proficient with Microsoft Office (Word, Excel, PowerPoint), CRM (Salesforce), ERP Systems (Microsoft D365) and order management.
    
  • Experience in manufacturing environment desirable
    
  • Positive team spirit
    
  • Entrepreneurial and customer focus
    
  • Learning agility
    
  • Ability to deliver what is promised
    
  • Drive for change and innovation
    
  • Ability to build relationships through collaboration
    
    What we offer you:
    The benefits of working at AMMEGA go beyond the daily work. You will join a world class team and have the opportunity to grow through internal advancement, on-the job training, educational support, and access to a global network.
    Other benefits include:
    
    • 
      
    • Medical, Dental and Vision Insurance through Aetna
      
    • 401(k) Retirement Plan with Employer Match
      
    • Company paid Life Insurance
      
    • Company paid Holidays and Time Off
      
    • Gym Reimbursement
      
    • Wellness Program
      
    • Company paid medical Concierge Service
      
    • Tuition Assistance
      
      AMMEGA is an Equal Opportunity Employer. Employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status or other characteristics protected by law.
      

Keywords: AMMEGA, Danbury , Inside Sales Representative, Sales , Beacon, Connecticut