Electro-Mechanical Technician

Company: BlueCrest
Location: Danbury
Posted on: August 2, 2022

Job Description:

Job DescriptionBlueCrest is a global, innovative leader in enterprise print, mail and customer communications. Our products include printers, inserters, sorters and parcel solutions-and a renewed commitment to innovative software and vote-by-mail solutions. We are proud to be an industry and market leader in the mail space.Although our manufacturing headquarters is based in Danbury, Connecticut, we are a global company with clients and team members in over 18 countries worldwide, including an expansive field service team comprised of over eight-hundred specialized field service technicians.Shift: 1st Shift (6 AM to 2:30 PM), 2nd Shift (2 PM to 10:30 PM) 3rd Shift (10 PM to 6:30 AM)We actively look for prospects who:Are passionate about client success.Enjoy collaborating with others.Strive to exceed expectations.Move boldly in the quest for superior and best in market solutions.Have a high-level of ethics and commitment as well as being a self-starterIf this sounds like you, then you may be a great fit for BluecrestYou are:An experienced Electro-Mechanical Technician who may come from various fields such as business machine repair, Printer, Inserter, Sorter service experience, Tecnau equipment and or from the automotive repair industry with strong troubleshooting and repair skills who is energetic self-motivated with a positive attitude. You are committed to championing new ideas, strategies or concepts to ensure that the business is retained and the client is satisfiedYou will:Proactively schedule and perform preventative maintenanceTrouble-shoot customer reported problems.Proactively monitor, schedule, and prioritize tasks to maximize customer satisfactionPlan and perform equipment upgrades and new installationsManage a queue of calls to ensure that customers are contacted within the established guidelines, and that incidents are closed in a quality manner within the established guidelines.Your background:As an Onsite/Field Technician you have:A minimum of 1 years' experience trouble-shooting and repairing complex mechanical equipment.Strong experience working on electro-mechanical equipmentA minimum of two years proven experience in building and enhancing Customer relationships.A valid driver's license is required.Must maintain reliable transportation to travel to and from customer locationsThe ability to perform frequent lifting and/or moving items up to 50lbs. Are you able and willing to do this with or without accommodation?Flexibility to work overtime, weekends, holidays, and/or different shifts as needed with minimal noticeWe willProvide the opportunity to grow and develop your careerOffer an inclusive environment that encourages diverse prospective and ideasDeliver challenging and unique opportunities to contribute to the success of a transforming organizationOur TeamOur Bluecrest team offers a full range of inserters, sorters, software and production printers that enable the creation of high-impact, color customer communications, including bills, statements, marketing offers and compliance documents. We provide digital solutions so organizations can create the right relationships with the right customers.QualificationsYour background:As an Onsite/Field Technician you have:A minimum of 1 years' experience trouble-shooting and repairing complex mechanical equipment.Strong experience working on electro-mechanical equipment preferred.Understanding of electrical and/or mechanical diagrams.Understanding of PC hardware, software, and/or networking.A valid driver's license is required.Must maintain reliable transportation to travel to and from customer locations.The ability to perform frequent lifting and/or moving items up to 50lbs.Flexibility to work overtime, weekends, holidays, and/or different shifts as needed with minimal notice.EEO StatementBlueCrest is proud to be an equal opportunity employer. We are committed to developing and retaining an inclusive workforce around the globe, free of unlawful discrimination, harassment and retaliation. We provide equal employment opportunities to all persons without regard to race, ethnicity, creed, color, religion, age, sex, national origin, disability status, marital or familial status, genetics, pregnancy, veteran status, sexual orientation, gender identity or expression, or any other characteristic for which discrimination is prohibited by lawCovid 19 StatementCOVID REQUIREMENT: It is MANDATORY to be 100% vaccinated against COVID-19 (inclusive of 10 day immunity grace period). If there is an exemption from taking the COVID-19 vaccine, you can submit the exemption to the HR team for review.

Keywords: BlueCrest, Danbury , Electro-Mechanical Technician, Professions , Danbury, Connecticut