Database Systems Analyst
Company: Guiding Eyes for the Blind
Location: Yorktown Heights
Posted on: January 16, 2022
Position: Database Systems Analyst
Location: Yorktown Heights, NY
Organization Overview: Guiding Eyes for the Blind provides guide
dogs to people with vision loss. We are passionate about connecting
exceptional dogs with individuals for greater independence. Guiding
Eyes for the Blind is dedicated to creating and supporting
life-changing connections between people and dogs.
At our facilities in Yorktown Heights, NY, and Patterson, NY, we
breed, raise, and train exceptional dogs. Then we connect them to
people who are seeking increased freedom and independence, so that
together, they can experience all kinds of life adventures.
Position Overview: This IT professional will work with the Database
Manager, project team members and internal & external stakeholders
to gather and document business requirements, design, program, and
deploy business applications in Salesforce. This is a cross
functional, hands-on role acting as part of a small IT team within
Guiding Eyes for the Blind with no direct reports. The candidate
must be able to work both independently and with Salesforce
Implementation partners on multiple projects producing deliverables
within agreed upon timelines exceeding stakeholders' stated
Position Essential Functions:
Develop an understanding of key Guiding Eyes business processes
while developing relationships with stakeholders that foster
confidence and effective communications and gain commitment for
Develop, configure, and implement new Salesforce functionality as
well as changes, customizations, and integration with other systems
to meet changing business needs.
Support the production Salesforce environment. This includes:
Ensuring production issues are identified, tracked, communicated,
and resolved in a timely manner.
Understanding and supporting security role maintenance, namely role
hierarchy, security profiles and access rights.
Creating and managing complex flows, workflow rules, data
validation, and system triggers.
Evaluating AppExchange tools for feasibility and impact to the
Leveraging standard Salesforce functionality and processing tools
as much as possible and using custom programming only when
Document business and technical specifications/documentation as
Support unit testing and integration testing during
Prepare materials to train end users to effectively use newly
implemented Salesforce functionality.
Manage data, including mapping and integrating data from existing
applications, cleansing data, handling data exceptions, proactively
identifying and correcting data gaps and issues and loading to or
extracting data from the Salesforce database as needed.
Monitor and troubleshoot daily, weekly, and monthly data imports
and exports to various Direct Marketing vendors.
Experience working with business applications, project support and
Must have excellent written, oral, and interpersonal communication
Experience with Salesforce applications, administering Salesforce,
or coding in Apex, VisualForce or other supported languages.
Salesforce certification desirable.
Must maintain a thorough and up to date knowledge of Salesforce
standard functionality as the technology subject matter expert
regarding best practices for Salesforce. Knowledge of Salesforce
NPSP a plus.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint,
Access), MS 365, and Visio.
Knowledge of process and project management practices and
Bachelor's Degree in IT or equivalent work experience.
Salesforce certification completed, or in-progress preferred.
Available to work a flexible schedule including some evenings and
Must be comfortable around large, active dogs.
Must be legally able to work in the US. Company does not provide
Proof of Covid-19 Vaccination Status
Guiding Eyes requires all new hires to be fully vaccinated for at
least two weeks before commencing work unless they meet a legally
required exemption. New hires are required to present proof of
their vaccinated status, such as their CDC Covid-19 Vaccination
Record Card or an official immunization record from the
jurisdiction, state, or country where the vaccine was administered;
or a New York State Excelsior Pass, or a New York City COVID Safe
Keywords: Guiding Eyes for the Blind, Danbury , Database Systems Analyst, Professions , Yorktown Heights, Connecticut
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