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IT Field Technician

Company: Nesco Resource, LLC
Location: Danbury
Posted on: November 22, 2021

Job Description:

Field Technician Responsibilities will include but not limited to: Phone, remote and on-site support for clients Provide service and support during field visits or dispatches Manage all on site installation, repair, maintenance and test tasks Hardware evaluations, recommendations and purchasing for clients Diagnose errors or technical problems and determine proper solutions Test and troubleshoot issues with network communication Conduct thorough inspections of cable lines to ensure the system is working correctly Pull, route, or label CAT5 or CAT6 cable Communicate and collaborate with other members of the field service team to resolve complex issues Provide high-quality service to all customers Required Skills and Qualifications: 2 years Technical support / consultant for small and medium sized businesses. Ability to prioritize among many open tasks, taking initiative in closing out activities/tasks. Supported Windows and Mac computers & servers Supported mobile phones and tablets (Android and iPhone) Utilized Cloud based services and file storage. Supported remote connectivity solutions, VOIP technology, and network printers. Must be proficient in Outlook and know how to import/ export PST files. Must know basic network troubleshooting. Relevant certifications are a plus. Experience in the following services are a plus: Ubiquiti UniFI SonicWALL Microsoft Office 365 Microsoft Azure Active Directory Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.

Keywords: Nesco Resource, LLC, Danbury , IT Field Technician, Professions , Danbury, Connecticut

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