Commercial Lines Insurance Client Service Representative
Company: Emery Webb Inc
Location: Beacon
Posted on: March 16, 2023
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Job Description:
Job DescriptionEmery & Webb is looking for a team member for our
Commercial Lines Church team. Do you enjoy helping people? Do you
have an eye for detail and organization? If so, you may want to
talk with us about our open position. We are looking for a team
member who has the ability to bring energy to each day and
understands how to help both the client and their fellow team
members.BenefitsHealth InsuranceLife InsurancePaid Time Off
(PTO)Dental InsuranceVision InsuranceMon-Fri Work ScheduleHolidays
OffRetirement BenefitsFamily LeaveDisability
InsuranceResponsibilities1. Complete applications, questionnaires,
request loss runs and issue binders, identification cards,
certificates of insurance and requests for proof of property
insurance2. Answer telephone in a professional manner while taking
client inquiries and research and answer questions based on their
insurance needs3. Respond to client voice mails on the same day per
Emery & Webbs Sundown Rule which states all calls need to be
returned on the same day and system noted accordingly4. Emails
should be acknowledged within a reasonable time frame if not the
same day5. Represent yourself and the agency in a professional
manner while waiting on clients in person and taking their
inquiries6. Be familiar with the markets available through the
agencys carriers7. Become familiar with all policies forms and
coverages as well as any recent changes to these forms and
coverages and have to knowledge to explain these to a client in a
way they understand8. Communicate with supervisor on any issues to
ensure excellent customer service9. Prior to policies renewing,
review exposures, gather information the carrier has requested and
deliver renewal policies or binders on a timely basis. Also review
renewals to determine if better coverage and/or pricing can be
obtained with another carrier10. Process transactions carefully
paying attention to detail on a timely basis to minimize the
potential for an errors and omissions exposure11. Backup and assist
other team members as needed to achieve the common goal of
servicing all clients in our usual professional
mannerRequirementsMinimum Experience and EducationHigh school
diploma or equivalent. Licensed insurance broker
Keywords: Emery Webb Inc, Danbury , Commercial Lines Insurance Client Service Representative, Other , Beacon, Connecticut
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