Service Representative (Part-Time) North Street
Company: Careerbuilder-US
Location: Danbury
Posted on: January 26, 2023
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Job Description:
DescriptionCustomer Service Consistently demonstrate all aspects
of the USB Customer Service Commitment Charter and the USB brand
Put the customer first by promptly acknowledging their
presence.Focus directly on the customer, if working on another
project quickly put aside and interact with the customer.Handle
transactions accurately and efficiently, respecting customers
timeMaintain the highest levels of confidentiality and privacy of
customer informationRespond to or refer customer concerns to
supervisors as appropriate.If follow up is required, set clear
customer expectations and deliver as promised.Maintain a positive
outlook and demeanor at all timesProject a professional positive
outlook and demeanor at all times Accountable for successful
retention of customers. Operations / Risk Management Performs
essential duties by accurately processing transactions including
but not limited to deposits, withdrawals transfers and negotiable
items such as Bank Checks and Money Orders.Adhere to all bank
policies and proceduresBalance TCD and/or TCR accurately and
effectively, as is necessary.Sales Promote USB products and
services Assist customers in understanding how USB products and
services meet their financial goals through the use of branch
banking sales and service processes.Maintain a working knowledge of
all USB products and services sold in the branch to aid in
generating quality referralsBe aware of products and services
offered by cross line of business partners.Assist in generating
quality referrals to business partners.Exceed individual sales
goals and assist team in meeting sales goals.Utilize relevant
tracking system to report and track sales and service
activities.Hours and days needed:Monday: 11:00 am - 4:15 pm
Wednesday: 12:00 pm - 4:15 pm Thursday: 12:00 pm - 5:15 pm Friday:
12:45 pm - 6:15 pm Saturday: 8:30 am -1:15 pm 25 hours per week
This position will be based in our North Street Branch located at
126 North Street in DanburyQualificationsEducationRequired High
School or better. ExperienceRequired 1-2 years: Customer Service
and SalesEqual Opportunity Employer/Protected Veterans/Individuals
with Disabilities The contractor will not discharge or in any other
manner discriminate against employees or applicants because they
have inquired about, discussed, or disclosed their own pay or the
pay of another employee or applicant. However, employees who have
access to the compensation information of other employees or
applicants as a part of their essential job functions cannot
disclose the pay of other employees or applicants to individuals
who do not otherwise have access to compensation information,
unless the disclosure is (a) in response to a formal complaint or
charge, (b) in furtherance of an investigation, proceeding,
hearing, or action, including an investigation conducted by the
employer, or (c) consistent with the contractor's legal duty to
furnish information. 41 CFR 60-1.35(c) We are an EOE. We value
diversity.PDN-9829ca5f-b30b-4152-8754-fd8f94fa5f04SDL2017
Keywords: Careerbuilder-US, Danbury , Service Representative (Part-Time) North Street, Other , Danbury, Connecticut
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