Front Desk Coordinator

Company: Hudson Valley Regional Community Health Centers
Location: Brewster
Posted on: November 25, 2022

Job Description:

Hudson Valley Regional Community Health Centers seeks a motivated, team-oriented professional to be responsible for the overall front desk operation of high volume, patient-service oriented health centers in Brewster and Poughkeepsie, NY. Will provide supervisory oversight of other Front Desk staff. The majority of the duties will be performed in Brewster. Must be available to work out of the Poughkeepsie health center when needed. This is a full time position, 9AM to 5 PM. Hudson Valley Regional Community Health Centers offers a competitive salary and great benefits, including low cost health insurance, tuition reimbursement, loan forgiveness, 401(k) participation, and a generous paid leave package. Responsibilities include, but are not limited to: Overseeing the operations of the Front Desk staff;Welcoming and greeting patients and visitors;Answering or referring inquiries through the screening of walk-in patients or the navigating of phone calls to appropriate personnel while responding to possible emergencies and following protocol;Maintaining all current patient information in EMR, including demographics, Primary Care Provider information, insurance and financial information for potential utilization of Health Center's sliding scale for self-pay patients; andManaging all aspects of appointment (both scheduled and walk in) to ensure that patient receives appropriate treatment and follow up, Candidates must possess: High School Diploma or equivalent;Experience working as a front desk receptionist in a healthcare setting with high volume customer service;Management of Front Desk operations preferred;Working knowledge of Microsoft Office;Working knowledge of e-Clinical Works (ECW) or similar EMR system;The ability to work in a confidential environment in order to protect patients' personal and financial information a must. Outstanding candidates will: Have experience working in Federally Qualified Health Center;Possess the ability to provide great customer service to all patients, including those who experience developmental disabilities; andHave experience with medical billing and coding.Hudson Valley Regional Community Health Centers will select, promote, assign, transfer, recruit, train and otherwise provide terms and conditions of employment to all employees in all job classifications without regard for age, race, creed, color, national origin, sexual orientation, gender identity or expression, military status, sex, disability, pre-disposing genetic characteristics, familial status, marital status, or domestic violence victim status or for any other reason recognized by federal, state or local law or regulation. In accordance with this policy, all employment decisions are based on objective, job-related criteria.All employees are expected to support and comply with HVRCHC's commitment to equal opportunity employment.Job Type: Full-timeBenefits: 401(k) Dental insurance Health insurance Paid time off Vision insuranceShift: 8 hour shiftEducation: High school or equivalent (Preferred)Experience: Mangement of the Front Desk Staff: 1 year (Preferred) Front Desk Medical Office: 1 year (Preferred)Work Location: One location

Keywords: Hudson Valley Regional Community Health Centers, Danbury , Front Desk Coordinator, Other , Brewster, Connecticut