HIM Systems Support Coordinator

Company: Nuvance Health
Location: Danbury
Posted on: June 22, 2022

Job Description:

Nuvance Health has a network of convenient hospital and outpatient locations - Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York - plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care, and two urgent care offices. - Non-acute care is offered through various affiliates, including the Thompson House for rehabilitation and skilled nursing services, and the Home Care organizations. Summary:Supports the administrative and information system needs of the HIS department and management staff at both DH and NMH. Responsible for data analysis, maintenance of key demographic data and the merging medical record numbers in various master patient indexes (MPI) and enterprise-wide (EMPI) system. Coordinates the processes used to ensure that accurate patient information is exchanged between all entity host and ancillary information systems. This position also acts as the department trainer for various information systems and departmental processes. Responsibilities:1. Coordinates duplicate MPI data clean up activities on Invision, Soarian Scheduling, OMR and other systems as determined and works closely with all ancillary system MPI contacts. Carefully corrects duplicate or inaccurate data as appropriate in various systems. 2. Coordinates the linking of patients from various health system entities and maintains related patient demographic data in the EMPI system. Runs system reports to facilitate data integrity efforts.3. Coordinates the monitoring and communication activities associated with the MediBase and EMPI systems.4. Coordinates all daily transcription monitoring activities, works closely with vendor and physicians to correct errors and trouble shoot various problems. Assists SoftMed System Administrator in testing and issues resolution.5. Coordinates daily/weekly delinquent record data collection, physician communication and related documentation.6. Trains new physician on electronic signature and chart completion tasks and general use of the Siemens OMR.7. Trains new HIS staff and holds in-service refresher sessions for current staff on ChartScript import, interface monitoring, transfer discharge summary processes. Monitors all SoftMed system interfaces and ensures connectivity.8. Performs on-line analysis for both IP/OP medical records for missing signature and dictation deficiency per HIS policy.9. Maintains current analysis guidelines documentation and mentors HIM Tech staff in deficiency analysis.10. Maintains SoftMed Provider ID, OMR and dictation system provider databases.11. Completes required system documentation for weekly payroll and works with staff on punch exceptions.12. Orders department supplies, completes various purchase requisitions and supports the online contract process.13. Compiles data from multiple sources, creates meeting documents and minutes for the HIMB Committee.14. Fulfills all compliance responsibilities related to the position.15. Performs other duties as assigned.16. Provides 24/7 support through investigation & analysis of problems using documentation, manuals, debugging tools & logic to resolve problems, prevent recurrence & ensure continuity. Takes remote call for off-shift, weekends & holidays as assigned.Other information:Required: Proficient in MS Windows, Word, Excel and PowerPoint. Strong customer service, verbal and communication skills. Knowledge of various hospital and HIM department information systems including Soarian, OMR, Invision, Ancillary System EMR's and MPI duplicate management systems. Experience and ability to trouble shoot problems with various software applications and interfaces. Minimum Experience: three years Desired: Knowledge of medical terminology and various hospital information systems.Location: Danbury-24 Hospital Ave Work Type: Full-Time Standard Hours: 40.00 FTE: 1.000000 Work Schedule: Day 8 Work Shift: 40 hours per week, Monday-Friday from 8:00 am-4:30 pm .Occasional weekends Org Unit: 281 Department: Health Information Management Exempt: No Grade: S5 Education:Essential:* HS Graduate or EquivalentWorking conditions:Essential:* Some manual skills / motor coord & finger dexterity* Little or no potential for occupational risk* Sedentary/light effort. May exert up to 10 lbs. force* Generally pleasant working conditions.EOE, including disability/vets. We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities. Job SummaryJob Type: FULL-TIMEEmployment Type: EMPLOYEELocation: Danbury, CT, USA

Keywords: Nuvance Health, Danbury , HIM Systems Support Coordinator, Other , Danbury, Connecticut