Practice Assistant (62711)
Location: Yorktown Heights
Posted on: May 14, 2022
Job Description Practice Assistant (62711) Yorktown, NY Medical
Practice Support 5 days a week 8:00-5:00, weekends are a must Temp.
to Perm. Position Overview: The Practice Assistant is responsible
for ensuring customer service and the front desk registration
process (check-in), scheduling and payment collection are to the
standards operationally and financially. It is the responsibility
of the Practice Assistant to check-in patients via.Phreesia.
Phreesia Pre-Visit should always be the first check-in method
utilized- then In-Office Mobile, Pad and Dashboard in that order.
The check-in process includes obtaining and properly documenting
all applicable demographic, insurance and related billing
information in Phreesia and NextGen. In addition, Patient
copays/payments must be collected at the time of service and
signatures obtained for all Front Desk forms and financial waivers.
Essential Duties and Responsibilities (including but not limited to
the following): Complete the Check-In process utilizing Pre-Visit,
in-Office Mobile, Pad and Dashboard in that order Cohen patient
copays and payments at the time of service Verify and update
patient account information including obtaining signatures on all
financial forms and waivers according to Front Desk policy and
procedures. Provide quality Customer Service to the patients and
visitors courteously and promptly. Works routinely with the
Insurance Verification team to maintain knowledge of Insurance and
to ensure accuracy of information is being entered. Follow the Cash
Security policy and procedures according to the guidelines.
Maintains work area and patient waiting room routinely and in a
neat and orderly manner. maintain knowledge of individual
physicians scheduling requirements and preferences. Uphold a
professional image and environment at the front desk. Provide
patient support and respond to requests for information in a
courteous and timely manner. performs related work as required.
Qualifications and Education: High School Graduate and minimum of
two years' experience in Customer experience, preferably in a
medical practice environment.
Keywords: CareerNation, Danbury , Practice Assistant (62711), Other , Yorktown Heights, Connecticut
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