Company: Danbury Health Systems
Posted on: May 13, 2022
Title: Practice Coordinator - HQMP Fishkill Physician Practice -
200 Westage Business Center Drive, Suite 240. 40 hours per week,
Monday - Friday, 8 hour shifts between 7:30am - 6:00pm.
Summary: The Practice Coordinator implements and monitors the
operations of a clerical unit of an office in order to ensure
delivery of quality, cost-effective patient care. Guides and
mentors approximately six or fewer FTEs at one location.
1. Guides and mentors clerical staff to support the effective
delivery of patient care, patient satisfaction, and efficient use
of resources to achieve optimal results for the office. Allocates
work and provides input to staff performance reviews. Monitors
budget and maintains careful control of revenue and expenses.
Prepares and reconciles invoices for Accounts Payable and
investigates and resolves office concerns, inquiries and
complaints. Provides assistance to staff as necessary to support
the needs of the office. Participates in the interviewing, hiring,
and training process for new employees. Educates staff and ensures
continuous improvement processes. Assists in the development of
department policies/procedures and its implementation and
2. Coordinates scheduling operations to include; supervises
check-in, check-out, call center and medical records staff.
3. Implements provider schedules to maximize provider productivity
in order to meet budgetary goals.
4. Implements monthly coverage schedule to include; communicating
the roster and any ad hoc changes to the answering service, and
notifies external departments of coverage schedule as required.
5. Advises supervisor of changes regarding staff or the office.
Makes recommendations to leadership regarding office operations and
6. Maintains a high level of customer service-oriented performance
and models the behavior for office team. Achieves and models the
organization's established expectations regarding quality,
teamwork, self and staff development.
7. Responds promptly to all requests from patients, physicians,
medical offices, and administration.
8. Maintains communication between central billing office (CBO) and
9. Maintain and Model Nuvance Health Foundational Values (Personal,
Imaginative, Agile, Connected).
10. Performs other duties as required.
High School Graduate or Equivalent
2 years medical office experience, preferably in a supervisory
Minimum Knowledge, Skills and Abilities Requirements:
Strong interpersonal, telephone and computer skills (Microsoft
Word, Excel, Outlook, PowerPoint required).
Working knowledge of practice management and electronic medical
record software systems (Soarian/Cerner preferred).
Knowledge of ICD-10, CPT & HCPCS coding required.
Strong written and verbal communications skills.
* Some manual skills / motor coord & finger dexterity
* Medium to Heavy effort. May exert up to 35 lbs. force
EOE, including disability/vets.
Nuvance Health has a network of convenient hospital and outpatient
locations - Danbury Hospital, New Milford Hospital, Norwalk
Hospital and Sharon Hospital in Connecticut, and Northern Dutchess
Hospital, Putnam Hospital Center and Vassar Brothers Medical Center
in New York - plus multiple primary and specialty care physician
practices locations, including The Heart Center, a leading provider
of cardiology care, and two urgent care offices. Non-acute care is
offered through various affiliates, including the Thompson House
for rehabilitation and skilled nursing services, and the Home Care
We will endeavor to make a reasonable accommodation to the known
physical or mental limitations of a qualified applicant with a
disability unless the accommodation would impose an undue hardship
on the operation of our business. If you believe you require such
assistance to complete this form or to participate in an interview,
please contact Human Resources at 203-739-7330 (for reasonable
accommodation requests only). Please provide all information
requested to assure that you are considered for current or future
Keywords: Danbury Health Systems, Danbury , Practice Coordinator, Other , Fishkill, Connecticut
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