Part-Time (30 hours) Associate Banker - Jefferson Valley Mall - NYCT Westchester N Putnam
Company: JPMorgan Chase Bank, N.A.
Location: Yorktown Heights
Posted on: May 11, 2022
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Job Description:
As an Associate Banker you will be at the forefront of
delivering an exceptional customer experience by being the "Face of
Chase" and helping customers yourself and/or directing them to the
right team member for assistance. Associate Bankers play a critical
role in our branches engaging every customer as they enter the
branch. As an Associate Banker you will contribute significantly to
the success of the branch and helping customers by :Engage clients
as they enter the branch by welcoming them and making them feel
appreciated, including managing lobby traffic, checking clients
into the waiting queue and scheduling/cancelling client
meetings.Help clients with everyday transactions such as reordering
a debit card, setting up direct deposit or helping update their
address while maintaining established controls' standards.Ensure
financial transactions are completed accurately and efficiently,
while complying with all policies, procedures and regulatory and
banking requirements.Educate clients on the usage of technology
self-service options leveraging the Chase Mobile App, Chase.com,
and ATMs to complete their banking needs, whenever, wherever and
however they want.Assist clients and the branch team by helping
with new account opening when needed.Engage and partner with team
members and other lines of business to offer the most appropriate
products and tools to help clients meet their financial
goals.Ability to learn products, services and procedures quickly
and accurately; delivers solutions that make our One Chase products
work together - engaging Chase Licensed Bankers, when
necessary.Minimum QualificationsMinimum 6 months of customer
service experience, i.e. Retail, Sales, Financial Services.High
School diploma or GED equivalent required.Preferred
QualificationsAbility to make personal connections, engage
customers, and always be courteous and professional in a team
environment.Exude confidence with clients when sharing product
knowledge and solutions.Demonstrated ability to learn new
technologies, products and features as well as a strong desire to
influence, educate and connect customers to technology.Excellent
interpersonal communication skills, as well as strong attention to
detail and time management.Professional, thorough and organized
with strong follow-up skills.Active listening skills to ensure the
best way forward is identified for each customer.Possess drive,
initiative and knowledge to provide financial options for customers
using a consultative approach.Chase is a leading financial services
firm, helping nearly half of America's households and small
businesses achieve their financial goals through a broad range of
financial products. Our mission is to create engaged, lifelong
relationships and put our customers at the heart of everything we
do. We also help small businesses, nonprofits and cities grow,
delivering solutions to solve all their financial needs.We
recognize that our people are our strength and the diverse talents
they bring to our global workforce are directly linked to our
success. We are an equal opportunity employer and place a high
value on diversity and inclusion at our company. We do not
discriminate on the basis of any protected attribute, including
race, religion, color, national origin, gender, sexual orientation,
gender identity, gender expression, age, marital or veteran status,
pregnancy or disability, or any other basis protected under
applicable law. In accordance with applicable law, we make
reasonable accommodations for applicants' and employees' religious
practices and beliefs, as well as any mental health or physical
disability needs.The health and safety of our colleagues,
candidates, clients and communities has been a top priority in
light of the COVID-19 pandemic. JPMorgan Chase was awarded the
"WELL Health-Safety Rating" for all of our 6,200 locations globally
based on our operational policies, maintenance protocols,
stakeholder engagement and emergency plans to address a
post-COVID-19 environment.As a part of our commitment to health and
safety, we have implemented various COVID-related health and safety
requirements for our workforce. Employees are expected to follow
the Firm's current COVID-19 or other infectious disease health and
safety requirements, including local requirements. Requirements
include sharing information including your vaccine card in the
firm's vaccine record tool, and may include mask wearing.
Requirements may change in the future with the evolving public
health landscape. JPMorgan Chase will consider accommodation
requests as required by applicable law.Equal Opportunity
Employer/Disability/Veterans
Keywords: JPMorgan Chase Bank, N.A., Danbury , Part-Time (30 hours) Associate Banker - Jefferson Valley Mall - NYCT Westchester N Putnam, Other , Yorktown Heights, Connecticut
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