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Laboratory Billing Coordinator

Company: Nuvance Health
Location: Danbury
Posted on: June 13, 2021

Job Description:

About Nuvance Health

Nuvance Health is a family of award-winning nonprofit hospitals and healthcare professionals in the Hudson Valley and western Connecticut. Nuvance Health combines highly skilled physicians, state-of-the-art facilities and technology, and compassionate caregivers dedicated to providing quality care across a variety of clinical areas, including Cardiovascular, Neurosciences, Oncology, Orthopedics, and Primary Care.

Nuvance Health has a network of convenient hospital and outpatient locations - Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York - plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care, and two urgent care offices. Non-acute care is offered through various affiliates, including the Thompson House for rehabilitation and skilled nursing services, and the Home Care organizations. For more information about Nuvance Health, visit www.nuvancehealth.org.


Coordinate all Laboratory billing activity. Understands billing procedures from both a process and performance standpoint. Assesses customer needs and facilitates the implementation of the transmission of client bills while providing excellent customer service.


  1. Coordination of weekly and bi-monthly calls and ensures that the appropriate parties attend.

  2. Provide Management and support for all billing related operational processes including: File definition type issues and/or lab related edits that arise. Escalation procedures for missing information with unresponsive or problematic clients that are leading to lost revenue. Payer issues that may arise where we need to work with the health system contracting team. Missing requisitions from scanning and working with situations where necessary information is not obtained that impact collections. Client billing setup and management. Follow up with clients getting behind on their bills and/or having issues/questions with the statement that will need to be coordinated with billing and sales.

  3. Understanding and managing access to billing services systems including: Managing Users on the Lab side for access. Act as a resource to answer questions within the lab.

  4. Ensures all policy and procedures are revised as needed as they relate to systems work flows to include but not limited to registration.

  5. Participates in Laboratory compliance and quality plans on a regular basis to insure regulatory obligations are met.

  6. Provides support and training for all registration processes.

  7. Fulfills all compliance responsibilities related to the position.

  8. Performs other duties as assigned.

Other information:

Requires a minimum formal education of High School Diploma and minimum of three years job-related experience. Customer service and organizational skills.

Criteria Desired (Not Required): Associate Degree preferred.

Location: Danbury-24 Hospital Ave

Org Unit: 131

Department: Outside Lab

Work Type: Full-Time

Standard Hours: 40.00

FTE: 1.000000

Work Schedule: Day/Eve 8; variable 8 hour shifts between the hours of 7 AM and 7 PM

Exempt from Overtime: Exempt: No

Western Connecticut Health Network and its affiliates are Section 501(c)(3) tax-exempt organizations and therefore eligible employees may qualify for forgiveness of certain federal student loans under the Public Service Loan Forgiveness Program.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Qualified Applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.

Keywords: Nuvance Health, Danbury , Laboratory Billing Coordinator, Other , Danbury, Connecticut

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