Full-time Hannaford to Go - Shopper
Company: Delhaize America
Posted on: June 12, 2021
Job Title: Hannaford to Go - Shopper
Essential Job Functions:
Greet all customers and provide them with prompt courteous
service and assistance.
Accurately match all items from the customer's on-line shopping
Ability to shop multiple customer orders simultaneously using
the designated tools and equipment.
Substitute items for customers if they request it.
Assist customers picking up orders at the drive thru.
Record (scan) the purchases of a customer into the cash register
efficiently and accurately.
Recognize or differentiate between all of the various types of
produce merchandise carried in the store, including differences
between varieties of similar classes of products (e.g., apples,
Collect money in the forms of cash or checks from customers and
tender accurate change in accordance with company policies and
Bag or package merchandise according to established company
policies and procedures. Label and store in designated area for
customer pick up.
- Must be able to meet the physical requirements of the position,
with or without reasonable accommodations.
Duties and Responsibilities:
Provide outstanding friendly customer service.
Observe and follow all company policies and established
Clean check-stands daily and assist in prompt cleanup of spills
Maintain a neat, well-groomed personal appearance at all times
and follow company personal appearance policy.
Assist in special projects and perform other functions as
assigned by supervision.
Work within our company's management planning (MPP) guidelines
to maintain productivity.
Support and comply with all company safety standards.
Communicate any needed equipment repairs or maintenance work
needed. Keep work area free from debris and safety hazards.
Treat all associates with fairness, dignity, and respect.
Perform accurate price check function.
Control excessive use of store supplies, such as ribbons,
receipt tape, bags, labels and cleaning materials.
Sweep floors during store hours and assist in other maintenance
duties such as cleaning break rooms, rest rooms as assigned.
Record on designated forms any price discrepancies and/or any
"not on file" items that are encountered on electronic
point-of-sale terminal, request price checks promptly on any such
items according to company policy.
Verify all customer IDs presented and observe store policies
pertaining to the acceptance of checks and the sale of
Adhere to company policy pertaining to excessive cash in
registers and request cash pickup in accordance with company
Observe security standards by staying alert and being aware of
customers' actions and behavior. Report to manager or security any
Process all various types of sales transactions accepted by the
store including but not necessarily limited to cash, checks,
authorized Accounts Receivable sales, Electronic Payments, WIC
coupons, Food Stamps, manufacturers' coupons, gift certificates,
bottle deposits, bottle refunds, merchandise refunds, etc., in
strict accordance with established company policies and procedures
including full compliance with any legal requirements or
regulations governing same. If applicable and service center
trained, process lottery, Western Union, utility etc.
Secure register at all times when leaving it unattended; protect
company assets at all times.
Order and stock candy and cigarettes according to plan-o-grams
and keep merchandise rotated in accordance with store policy and
product code dates and pull all out-of-code merchandise (when
- Perform all other duties as assigned. Requirements
Effective communication and customer service skills. Must meet
minimum age requirements to perform specific job functions.
Willingness to learn multiple tasks. Demonstrated ability to
perform the technical requirements of the job.
Perform frequent to continuous repetitive fingering, grasping,
reaching and hand/arm motions while standing the majority of the
Continuous fine finger motions such as pinching, grasping when
Bend and lift products weighing up to 15 pounds continuously, 25
pounds frequently, and 50 pounds on occasion.
Push or pull up to 75 pounds on occasion.
Be able to handle a variety of substances associated with
cleaning materials, packaging materials, fresh fruits, vegetables,
house plants/flowers and household cleaners.
Have sufficient visual acuity to read the RF unit display screen
as well as check identification cards, checks, invoices and other
Occasionally fill in for the customer service associate, which
requires working in and out of inclement weather, gathering up to
five shopping carts and pushing them to designated areas (when
- If trained, occasionally fill in for the customer service
center associate, which requires processing lottery, Western Union,
utility etc., transactions. Apply On-line
Keywords: Delhaize America, Danbury , Full-time Hannaford to Go - Shopper, Other , Walden, Connecticut
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