Under the direct supervision of the Family Support Specialist
Supervisor, the Family Support Specialist is responsible for
optimizing the home environment for the physical and mental
well-being of children and their families.
ESSENTIAL JOB DUTIES:
Establishes a trusting relationship with at-risk families by
initiating and maintaining regular client contact, predominantly in
participants homes, with some evening or early morning hours when
required to accommodate participant family schedules.
Provides transportation to and from visits and trainings with
mileage reimbursement as per staff automobile policy; Must have
full access to vehicle during work hours.
Establishes a case plan with goals, objectives and activities to
assist family, with Supervisor and family.
Assists parents in making and potentially attending an appointment
for doctors, social service agencies, etc. Acts as a liaison
between families and other community agencies. Assures that all
family members have a primary care provider.
Familiarizes self with available community resources and knows how
to access services appropriate to needs of client.
Utilizes prenatal and child development curricula.
Meets with Supervisor on weekly basis to review cases and evaluate
client status; attends staff meetings and relevant trainings.
Performs street and community outreach for program promotion and
May conduct assessments as needed.
Performs other related duties as assigned in a timely manner.
KEY KNOWLEDGE, SKILLS, ABILITIES:
Ability to be non-judgmental, compassionate, empathetic, and
Able to establish trusting relationships; have good problem-solving
skills; demonstrated experience working with youth and
Show respect and sensitivity for others' needs and rights,
including those with differing cultural, racial, sexual, or ethnic
Have knowledge of community resources, good listening skills.
Identify family strengths, foster self-sufficiency and independence
in families, and be satisfied with on-going projects where positive
outcomes are often not immediately apparent.
High school diploma or equivalent required Bachelors Degree in
Human Services or fields relating to working with children and
families preferred Experience in working with or providing services
to children and families preferred Valid Driver's License required
Basic computer and internet navigational skills required Computer
literacy with Windows-based operating systems and MS Office
applications (Word, Excel, Outlook, Powerpoint) required
Familiarity with electronic health records (EHR) technology
preferred Bilingual Spanish/English preferred Equal Employment
The Institute for Family Health is an Equal Employment
Opportunity Employer. This job summary is intended to be brief and
may not list all the duties and functions required, however, it
does highlight the essential requirements. Nothing outlined in this
job summary is to be construed as an express or implied contract of
Please visit www.Institute.org for more information.