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Home*Counter Coordinator

Company: RAL Supply Group, Inc.
Location: Fishkill
Posted on: April 5, 2021

Job Description:

Basic Purpose: To present and sell the company product lines, programs and services in an effective manner resulting in year over year growth which is consistent with the company forecast. Functional Responsibilities:

  • Be acquainted in all of the key product lines
  • Stay current on eclipse, know how to enter orders, search for orders and product and order special order equipment as needed
  • Ability to pull product for orders and transfers
  • Effective and courteous follow up and problem resolution for customer
  • Ability to properly process Warranty claims and returns properly Critical Duties and Responsibilities:
    • Sell and Service the customer so they want to return, be available, listen and help them make their business better.
    • Attends product and technical training
    • Answer counter calls
    • Assist with Shipping and Receiving, making sure all items are inspected and recorded correctly.
    • Reviews calling ques per managers instruction to follow up on customer orders
    • Assist Branch Manager and Warehouse Manager in solving customer problems.
    • Performs cycle counts in a responsible manner once a month.
    • Enforces company procedures and policies for returns, damages, shortages and backorders.
    • Sweeps, cleans and neatens as necessary.
    • Annual physical inventory Requirements and Qualifications:
      • Experience in HVAC/Plumbing Supply House (At least two years working back of house operations)
      • Valid Driver's License. Please contact our--Human Resources --department for more information or to apply. Copyright 2021 RAL Supply Group, Inc. - All Rights Reserved - Powered by WordPress -

Keywords: RAL Supply Group, Inc., Danbury , Home*Counter Coordinator, Other , Fishkill, Connecticut

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