Customer Service
Company: Walgreens
Location: Montgomery
Posted on: April 8, 2021
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Job Description:
**Job Description:** + Models and delivers a distinctive and
delightful customer experience. + Registers sales on assigned cash
register, provides customers with courteous, fair, friendly, and
efficient checkout service. **Customer Experience** + Engages
customers and patients by greeting them and offering assistance
with products and services. Resolves customer issues and answers
questions to ensure a positive customer experience. + Models and
shares customer service best practices with all team members to
deliver a distinctive and delightful customer experience, including
interpersonal habits (e.g., greeting, eye contact, courtesy, etc.)
and Walgreens service traits (e.g., offering help proactively,
identifying needs, servicing until satisfied, etc.). **Operations**
+ Provides customers with courteous, friendly, fast, and efficient
service. + Recommends items for sale to customer and recommends
trade-up and/or companion items. + Registers customer purchases on
assigned cash register, collects cash and distributes change as
requested; processes voids, returns, rain checks, refunds, and
exchanges as needed. + Keeps counters and shelves clean and well
merchandised, takes inventory, and maintains records. Checks in and
prices merchandise as required or as directed by store manager or
communicated by the shift leader. + Implements Company asset
protection procedures to identify and minimize profit loss. +
Ensures compliance with state and local laws regarding regulated
products (e.g., alcoholic beverages and tobacco products). +
Constructs and maintains displays, including promotional, seasonal,
super structures, and sale merchandise. Completes resets and
revisions as directed. + Assists with separation of food items
(e.g., raw foods from pre-cooked) and product placement as
specified by policies/procedures (e.g., raw and frozen meats on
bottom shelves). For consumable items, assists in stock rotation,
using the first in, first out method and restock outs. + Has
working knowledge of store systems and store equipment. + Provides
customer service in the photo area, including digital passport
photo service, poster print and creative machine, suggestive sell
of promotional photo products. + Assumes web pick-up
responsibilities (monitors orders in Picture Care Plus, fills
orders (pick items), delivers orders to customers as they arrive at
store). + Assists with exterior and interior maintenance by
ensuring clean, neat, orderly store condition and appearance. +
Complies with all company policies and procedures; maintains
respectful relationships with coworkers. + Completes special
assignments and other tasks as assigned. **Training & Personal
Development** + Attends training and completes PPLs requested by
Manager or assigned by corporate. **Job ID:** 560533BR **Title:**
Customer Service Associate **Company Indicator:** Walgreens
**Employment Type:** Flexible hours **Job Function:** Retail **Full
Store Address:** 2084 STATE ROUTE 208,MONTGOMERY,NY,12549 **Full
District Office Address:** 2084 STATE ROUTE
208,MONTGOMERY,NY,12549-2611-12631-S **External Basic
Qualifications:** + Requires willingness to work flexible schedule,
including evenings and weekend hours. **Preferred Qualifications:**
+ Prefer six months of experience in a retail environment. + Prefer
to have prior work experience with Walgreens. + Prefer to be fluent
in reading, writing, and speaking English. (Except in Puerto Rico)
An Equal Opportunity Employer, including disability/veterans. The
following information is applicable to Colorado only, in accordance
with the Colorado Pay Equity Act. In Colorado, an employee in this
position can expect a salary/hourly rate between $12.32 and $17.50
depending on experience, seniority, geographic locations, and other
factors permitted by law. To review the available benefits, please
click here: jobs.walgreens.com/benefits .Walgreens will provide
applicants in other states with information related to the
positions, to the extent required by state or local law, by calling
1-866-967-5492 **Shift:** Various **Store:** 12631-MONTGOMERY
NY
Keywords: Walgreens, Danbury , Customer Service, Hospitality & Tourism , Montgomery, Connecticut
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