Revenue Cycle Supervisor- Remote
Company: Med-Metrix LLC
Location: Garden City
Posted on: June 25, 2025
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Job Description:
Job Purpose The Revenue Cycle Supervisor will provide leadership
to client team(s) including supervision of staff, reviewing of
processes, and providing recommendations for improvement of
operations. The Revenue Cycle Supervisor will work with management
to understand and communicate the root cause of denials and provide
data to assist the client to implement effective processes to
correct actions. This person will meet or exceed Denial Management
KPI benchmarks and client specific KPI's while maintaining or
exceeding team productivity and quality standards. In this
position, the Revenue Cycle Supervisor assists with recruiting,
interviewing, and orienting new employees, monitoring and
evaluating staff performance, and ensuring all employees have the
tools and training for optimal productivity. Duties and
Responsibilities Provide supervision related to educating and
training staff, evaluating staff performance and monitoring
productivity. Actively participate in interviewing, hiring,
training, evaluating, and developing staff where applicable.
Develop and maintain quality control programs, including in-depth
and individual performance reviews. Orient new hires and provide
in-services and training, continuing education, and development
related to those functional areas of responsibility. Work in
conjunction with Manager, Client Management, to set and supervise
target performance levels. Actively engage with client(s) to
understand needs and deliverables with the goal of creating a true
partnership. Provide back-up support to Manager with relation to
client presentations. Develop solid working relationships with new
and existing clients. Responsible for ensuring all high-priority
cases (e.g. cases included on client reporting, cases where client
and/or patient request an update) are addressed. Provide prompt
responses to client questions. Ensure that team stays current with
client requirements and industry requirements and/or trends.
Actively engage with and supervise Denial Management team,
including routine productivity and quality reviews. Assure that
team is meeting follow up quality and productivity standards. Use,
protect and disclose patients’ protected health information (PHI)
only in accordance with Health Insurance Portability and
Accountability Act (HIPAA) standards Qualifications Bachelor's
degree or equivalent combination of education and experience 3
years' experience in a supervisory position Ability to work well
individually and in a team environment Must be reliable,
responsible, goal oriented and flexible Results driven Excellent
interpersonal, communication and organizational skills High degree
of integrity including ability to successfully deal with sensitive
or confidential information Ability to exhibit poise, composure and
confidence when confronting stressful or high pressure situations
Working Conditions Physical Demands: While performing the duties of
this job, the employee is occasionally required to move around the
work area; Sit; perform manual tasks; operate tools and other
office equipment such as computer, computer peripherals and
telephones; extend arms; kneel; talk and hear. Mental Demands: The
employee must be able to follow directions, collaborate with
others, and handle stress. Work Environment: The noise level in the
work environment is usually minimal. Med-Metrix will not
discriminate against any employee or applicant for employment
because of race, color, religion, sex (including pregnancy, gender
identity, and sexual orientation), parental status, national
origin, age, disability, genetic information (including family
medical history), political affiliation, military service, veteran
status, other non-merit based factors, or any other characteristic
protected by federal, state or local law.
Keywords: Med-Metrix LLC, Danbury , Revenue Cycle Supervisor- Remote, Healthcare , Garden City, Connecticut
