IT - Service - Lab Computing Analyst
Company: Tekwissen
Location: Kenilworth
Posted on: April 30, 2024
Job Description:
Overview
Tekwissen Group, is a workforce management provider throughout the
USA and many other countries in the world. The below job
opportunity is to one of Our clients who is a global leader in
analytical testing, deliver a comprehensive portfolio of complete
solutions - systems, software, consumables, and on-site and online
services - with one overarching purpose: to help make the world
healthier, cleaner, and more sustainable.
Job Title: IT - Service - Lab Computing Analyst
Duration: 12 Months
Location: Rahway, NJ, 07065
Job Type: Contract
Work Type: Onsite
Job Description:
- We are looking for a highly motivated Lab Computing Analyst to
provide critical support as part of a dynamic Client lab IT service
team.
Responsibilities:
- Implement, monitor, and provide technical support of customer
laboratory IT environments, typically integrated with
instrumentation
- Implement customer specified benchtop computing design and
processes
- Administer and assures connectivity of customer's Windows based
platform
- Support of the operating system, desktop hardware and
peripherals, instrument-controlled software, core desktop
applications and imagining of computers
- Manage On-boarding, retirement, and relocation of
equipment
- Implement Windows based security, including but not limited to:
user / group permissions, file / folder permissions, group
policies, local security policies, etc.
- Analyse, identify, and implement enhancements, upgrades and/or
solutions to improve the overall support of the desktop platform in
a timely manner
- Ensure adherence to client's corporate policies through
periodic reporting and compliance programs
- Act as the technical support contact for instrument
vendor
- Repair and troubleshoot instrument related computers and
escalating issues to the client infrastructure teams
- Provide technical support for new system validations and change
management efforts
- Create and maintain a physical inventory of lab equipment,
PC's, software, and any other information specified by the
client
- Submit weekly Engineer reports to the team lead by COB on the
last business day of the week
- Act as client Liaison for software/hardware related
inquiries
- Participate in client team meetings
- Provide support across all client Enterprise practices as
required
- Demonstrate appropriate use of office equipment/software after
training
- Maintain training and compliance in areas of health and safety,
security, environmental and operational aspects of daily activities
in the working environment
- Nothing in this job description restricts management's right to
assign or reassign duties and responsibilities of this job at any
time.
Critical Skills:
- Excellent customer service skills complimented by an ability to
listen to and interpret client requests.
- Ability to troubleshoot complex technology issues.
- Strong verbal and written communication skills.
- Ability to identify, track and complete tasks for multiple
projects under prescribed timeframes.
Basic Qualifications:
- Bachelor's Degree with two plus years of technical experience
OR
- Associate degree with three plus years of technical experience
OR
- High School Diploma or equivalent with five plus years of
technical experience
Preferred Qualifications:
- Experience with technologies including Microsoft Office,
networking, remote computing and backup systems.
- Experience with scientific instrumentation
- Experience in Life Science environment
- Experience in a validated environment
- Experience working in GxP, ISO, and FDA compliant
facilities
Working Environment:
- Must be able to work in a laboratory, controlled environments
requiring personal protective equipment (e.g., lab coat, safety
glasses, etc.) in laboratory.
- Job pace may be fast and job completion demands may be
high.
- Must be able to remain in a stationary position more than 25%
of the time
- The person needs to occasionally move between labs, corridors,
adjoining rooms, and buildings onsite. Frequently operate on
instruments, objects, tools or controls, which will require
regularly bending, squatting, stretching and reaching in order to
perform in a service function.
- Occasionally move or lift up to 25 pounds (potential for
occasional lifting of up to 50 pounds).
- Specific vision abilities required by this position include
without limitation, the ability to observe details at close range
distance vision, color vision, peripheral vision, depth perception,
and ability to adjust focus in order to perform the essential
service functions of this position.
- Occasionally operates a computer and other office machinery,
such as a calculator, copy machine, and computer printer.
- Employee may be required to handle hazardous waste according to
local, state, and federal regulations.
- Duties may include identifying, handling, generating,
accumulating, storing and labelling hazardous waste.
- Potential risk to lab-based hazards including but not limited
to extreme temperature, biological materials, hazardous
chemicals.
- May be required to complete Medical Clearance, Respiratory
Protection Training, and Fit Testing to wear a respirator as
protection against animal allergens where animals are present in
the laboratory environment.
TekWissen - Group is an equal opportunity employer supporting
workforce diversity.
Keywords: Tekwissen, Danbury , IT - Service - Lab Computing Analyst, Healthcare , Kenilworth, Connecticut
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