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Director Quality Assurance

Company: CNO Financial Group, Inc
Location: Carmel
Posted on: April 8, 2021

Job Description:

Director: Quality Assurance will be in charge of Quality Assurance & Testing Governance for the CNO IT department.

  • This position will lead the definition of the strategy and roadmap aimed at improving IT quality
  • This position will provide leadership and oversight to align CNO IT testing teams on common processes, tools and methodologies. Candidate can demonstrate the ability to manage using metrics and governance processes
  • This position will drive continuous improvement by identifying and prioritizing opportunities across the QA practice
  • This position will lead the Testing Transformation program as CNO QA continues to drive automation and support agile processes
  • This leader will define, create and manage a governance, monitoring and improvement framework for CNO QA IT.
  • This role will also be responsible for defining and building an executive-level strategic plans and reviews with senior management
  • This leader is able play a key role both operationally and strategically
  • This position will be responsible for managing vendor relationships and deliverables related to testing Key Job Responsibilities and Accountabilities:
    • Defines Quality Assurance automation strategy and associated roadmap, inclusive of tooling, processes and adoption.
    • Accountable for design and implementation of tools, automation and associated processes.
    • --Oversight of engineers implementing solution; Must have technical aptitude to provide engineering oversight; May be hands with engineering activities.
    • Accountable for operational processes through dashboards & metrics, partnering with Application Delivery and Release Management leadership to ensure Production Quality standards are met.
    • Drive Enterprise standardization through automated solutions and standardized processes.
    • Drive associated change management.
    • Partner with DevOps and Release capability owners to ensure alignment and end-to-end automation and quality. Participate in Production fall out assessments to drive continuous improvement of the Quality framework,
    • Leads Enterprise Quality Community of Practice, including cross functional members; Partners with outsourcing provider leadership to ensure strategic vision is understood and appropriate skills/culture is developed.
    • Defines. Implements and monitors metrics to ensure Enterprise Quality objectives are met; Adjusts processes, technology, priorities and roadmaps as needed to achieve targets.
    • Influences outside direct span of control to drive prioritization and outcomes in alignment with Quality Engineering roadmap; Leads steering committee to facilitate buy-in and drive Enterprise wide accountability.
    • May include leadership of small team of vendor supplied quality engineer resources (1-5 resources); Direct budget accountability
    • Role accountable for establishing standards and best practices for vendor supplied quality assurance, quality engineer and developer resources who take direction from application delivery peers. Skills, Knowledge, and Abilities: Expert in Quality Assurance and Engineering operational activities and best practices Extensive familiarity with industry Quality Engineering automation tools and methodologies; Possesses continuous learning mindset. Solid understanding of software development life cycle models as well as strong knowledge of both Agile and traditional project management principles and practices. Demonstrated experience and knowledge of quality procedure and quality management systems. Strong system-level trouble shooting skills with the ability to identify and resolve high level scalability & performance issues. Systems thinking mindset, with the ability to understand how automation and processes achieve full lifecycle quality. Requires strong communication and diplomacy skills to guide, influence, and convince others, particularly colleagues in other areas. Strong ability to lead vendor team. Education and Experience:
      • Must have a bachelor's degree or higher from an accredited university in Computer Science or related discipline. Master's degree preferred.
      • Typically a minimum of ten years of related strong technical experience is required.
      • Previous management experience is preferred.
      • Extensive experience in both quality assurance testing and quality engineering automation is required
      • Experience with full lifecycle quality and DevOps is strongly preferred.
      • Prior experience with Agile methodologies with enterprise-level application development projects. CNO Financial is an Equal Opportunity Employer and Affirmative Action Employer. For more information, please click the following link:
        Equal Employment Opportunity is the Law (English)
        Equal Employment Opportunity is the Law (Spanish)
        Right to Work Poster (English)
        Right to Work Poster (Spanish)

        As you explore job openings at CNO, please keep in mind that CNO will never ask you to provide payment-related information at any part of the employment application process. And CNO will communicate with you only through emails that are sent from a CNOinc.com or BankerLife.com email address.

        If you receive an email purporting to be from CNO that asks for payment-related information or any other personal information, please contact law enforcement and report the email to myHR@CNOinc.com. Bankers Life is the marketing brand of Bankers Life and Casualty Company, Medicare Supplement insurance policies sold by Colonial Penn Life Insurance Company and select policies sold in New York by Bankers Conseco Life Insurance Company (BCLIC). BCLIC is authorized to sell insurance in New York. Administrative office: Chicago, Illinois. Welcome! We are glad you are interested in a career with CNO Financial. As you explore job openings at CNO, please keep in mind that CNO will never ask you to provide payment-related information at any part of the employment application process. And CNO will communicate with you only through emails that are sent from a CNOinc.com or BankersLife.com email address. If you receive an email purporting to be from CNO that asks for payment-related information or any other personal information, please contact law enforcement and report the email to myHR@CNOinc.com. You have been redirected to a CNO Financial Group, Inc. job page

Keywords: CNO Financial Group, Inc, Danbury , Director Quality Assurance, Executive , Carmel, Connecticut

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