Assistant Department Manager (Installation Materials)
Company: Floor & Decor
Location: Danbury
Posted on: January 13, 2021
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Job Description:
Purpose This position is responsible for training and developing
Product Sales Specialists and ensuring that customers have a
positive shopping experience by receiving exceptional customer
service and product information. Minimum Eligibility Requirements 1
year of customer service/sales experience, or an equivalent
combination of education and experience sufficient to perform the
essential functions of the job, as determined by the company
Excellent communication skills (verbal & written) Ability to
multi-task and work in a fast-paced environment Essential Functions
Act and work in a manner that is consistent with company's core
values Demonstrate a thorough understanding and compliance with the
company's safe lifting practices standard operating procedures
Demonstrate the ability to drive and teach the company philosophy
around the basic P's of retail. The basic P's of retail include but
are not limited to: People, Position, Product, Presentation, Price,
Promotion, Purchasing Provide direction to all product sales
specialists to ensure a highly attentive and accurate level of
customer service Complete all product specialist certification
courses Demonstrate a thorough understanding of merchandise and
installation Ensure the overall merchandising, pricing and
organization of the department Communicate standard operating
procedure direction and changes to all associates in a timely
manner Complete the Industrial Truck (forklift) proficiency testing
and certification Communicate inventory needs to management Direct
and assist the processing of merchandise to the showroom floor
Validate all product placement and pricing within the department
Greet every customer in a helpful and courteous manner Assist
customers with product questions and selections Process customers
at check-out using the point of sale (POS) system Process customer
refunds and exchanges according to established guidelines Present
'how-to' classes to customers Follow established cash, check and
charge card acceptance procedures Answer the telephone according to
accepted guidelines Stock and tag merchandise displays as required
Create price tags and merchandise signs Working Conditions (travel,
hours, environment) While performing the duties of this job, the
employee is frequently exposed to a warehouse environment and
moving vehicles. The noise level in the work environment is
typically moderate to noisy. Physical/Sensory Requirements Physical
Work - Ability exert 30 - 60 pounds of force occasionally, and or
20-30 pounds of force frequently, and/or greater than negligible up
to 20 pounds of force constantly to lift, carry push, pull, or
otherwise move objects. The employee is often required to use their
hands and fingers, to handle or feel. The employee is frequently
required to stand, walk, reach with arms and hands, climb or
balance, and to stoop, kneel, crouch or crawl. BENEFITS & REWARDS:
Bonus opportunities at every level Career advancement opportunities
Relocation opportunities across the country 401k with discretionary
company match Employee Stock Purchase Plan Referral Bonus Program
Corporate Discount Programs Medical, Dental, Vision, Life and other
Insurance Plans (subject to eligibility criteria) Equal Employment
Opportunity: Floor & Decor is an equal opportunity employer and is
committed to equal opportunity for all associates and applicants.
F&D recruits, hires, trains, promotes, compensates and
administers all personnel actions without regard to race, color,
religion, sex, sex stereotyping, pregnancy (which includes
pregnancy, childbirth and medical conditions related to pregnancy,
childbirth or breastfeeding), gender, gender identity, gender
expression, national origin, age, mental or physical disability,
ancestry, medical condition, marital status, military or veteran
status, citizenship status, sexual orientation, genetic information
or any other status protected by applicable law. This policy
applies to all areas of employment, including recruitment, testing,
screening, hiring, selection for training, upgrading, transfer,
demotion, layoff, discipline, termination, compensation, benefits
and all other privileges, terms and conditions of employment. This
policy and the law prohibit employment discrimination against any
associate or applicant on the basis of any legally protected status
outlined above.
Keywords: Floor & Decor, Danbury , Assistant Department Manager (Installation Materials), Executive , Danbury, Connecticut
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