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Service Technician-Hourly

Company: Campbell Group Associates
Location: Montgomery
Posted on: January 24, 2023

Job Description:

ESSENTIAL FUNCTIONS Troubleshoot and diagnose complaints without any assistance. Repairs and install Fire apparatus/engine equipment. Complete jobs within established time frames. Performs work and maintains from 98% to 100% return-free work. Perform road test on customer vehicles as needed Assist with inspections in the work area and equipment. Performs other duties as required. Optionally - Maintains all EVT / ASE certifications as required Report problems and/or concerns to Management. Answer questions from and provide guidelines to less experience shop employees. SUPPORTIVE FUNCTIONS Attend training classes as required. Comply by Company policies and procedures. Abide Safety guidelines. Responsible for care of equipment. Able to work when scheduled. Complete documents as requested and/or assigned. Assist other departments as required. Continuously study shop/service materials and manuals. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY Ability to listen and communicate with customers and co-workers. Must have excellent verbal and written communication skills. Knowledge of welding, mechanical and electrical equipment. Knowledge of 12 volt electrical and hydraulic systems. Ability to follow written and oral instructions, solve problems and operate assigned tools. Ability to read quotes, work orders, inspection forms and instruction sheets. Ability to perform basic math calculations. Ability to complete work orders and warranty cards. PHYSICAL AND ENVIRONMENTAL CONDITIONS Employee is exposed to dirt, dust, heat, cold, noise and vibration, fumes and odors, wetness and humidity and darkness or poor lighting on a daily basis. Is required to stand, walk, kneel, squat, crawl, bend and twist, climb and lift up to and over 80 pounds frequently. Visual requirements are constant. Employee is exposed to mechanical, chemicals, electrical and fire hazards on regular basis. QUALIFICATION STANDARDS Education A high school diploma and/or GED required. Additional training in heavy-duty truck repairs preferred. Experience A minimum of three years experience in heavy-duty truck/engine repairs and installation. Licenses and Certificates A valid CDL and medical card. Appearance/Uniforms Specific standards available. Other Normal Hours of Work: To be assigned. Days of the Week: To be assigned. Traveling may be required. **Must provide own tools. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classifies in this position. EVERY PERSON THAT COMES INTO CONTACT WITH OUR COMPANY, REGARDLESS OF WHO THEY TALK TO AND WHETHER THEY ARE HIRED OR NOT, SHOULD RAVE ABOUT OUR ORGANIZATION. THERE IS ABSOLUTELY NO REASON FOR SOMEONE TO HAVE A BAD EXPERIENCE WITH YOU. YOU NEVER KNOW WHO TALKS TO WHOM, AND IT MAKES SENSE TO HAVE OUR NAME RECOGNIZED AS TOP NOTCH. ALL EMPLOYEES SHOULD PROMOTE OUR GOOD NAME. The previous statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. This is not an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. Management reserves the right to revise the job or to require that other or different tasks to be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technological developments). I have carefully read and understand the contents of this job description. I understand the responsibilities, requirements, and duties expected of me. I also understand that this job description does not constitute a contract of employment nor alter my status as an at-will employee. I have the right to terminate my employment at any time and for any reason, and the dealership has a similar right. PI201720311

Keywords: Campbell Group Associates, Danbury , Service Technician-Hourly, Engineering , Montgomery, Connecticut

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