Customer Service
Company: TECHFLEX INC
Location: Sparta
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Become part of a team where you
are valued for your hard work! Headquartered in Sparta, New Jersey,
Techflex® has been a global leader in braided sleeving
manufacturing for over 60 years. For full time employees, we offer
rewarding careers and great benefits that let you invest back into
yourself including paid time off, paid holidays, vacation accrual,
tuition and gym membership reimbursements, and profit sharing. We
also regularly host special team-building events and offer other
perks to our employees. Apply now — don’t miss out on becoming a
part of the Techflex® team. Are you a positive, can-do individual
who thrives on helping others and enjoys being part of a supportive
team? If you are enthusiastic about providing exceptional customer
service and are eager to learn and grow, we want to hear from you!
About the Role: As a Customer Service Representative, you will be
the friendly voice on the phone assisting both new and returning
customers. Your role is crucial in ensuring that our customers have
a positive experience with our company. You will be answering
calls, addressing inquiries, and providing solutions with patience
and a smile. Key Responsibilities: Answer incoming phone calls and
assist customers with their inquiries. Communicate via email to
address customer needs and follow up as required. Understand
customer issues and find effective solutions to help them. Work
collaboratively with team members to ensure a seamless customer
experience. Skills and Qualifications: Excellent Communication:
Ability to speak clearly and professionally on the phone, with a
friendly and patient demeanor. Basic Math Skills: Perform simple
calculations as needed. Computer Proficiency: Comfortable using
email and other basic computer functions. Team Player: Willingness
to work in a collaborative environment and handle interruptions
gracefully. Physical Requirements: Desk-based role involving
extended periods of sitting and using a computer. Regular use of a
telephone and occasional use of a copy machine. Experience: Minimum
of 1 year of work experience, preferably in a customer service type
of role. What We Offer: A supportive and positive work environment
where your contributions are valued. Opportunities for personal and
professional growth. Recognition and rewards for a job well done.
If you are someone who enjoys helping people, has a positive
attitude, and is ready to take on new challenges, apply now to join
our team!
Keywords: TECHFLEX INC, Danbury , Customer Service, Customer Service & Call Center , Sparta, Connecticut
