Administrative Lead - Danbury, CT
Company: Optum
Location: Danbury
Posted on: May 26, 2025
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Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data, and
resources they need to feel their best. Here, you will find a
culture guided by diversity and inclusion, talented peers,
comprehensive benefits, and career development opportunities. Come
make an impact on the communities we serve as you help us advance
health equity on a global scale. Join us to start -Caring.
Connecting. Growing together. -
Reporting to the Practice Manager, the Administrative Lead is
responsible for coordinating the staffing and day-to-day operations
for the practice. The Administrative Lead works collaboratively
with practice leadership and clinicians to ensure optimal operating
efficiency, clinician productivity and patient satisfaction.
Schedule: Monday-Friday, between the hours of 7:30am-6pm EST.
Schedule to be determined upon hire. -
Location: 100 Reserve Rd. Danbury, CT -
Primary Responsibilities:
Work collaboratively with the Practice Manager in support of the
business and clinical objectives of the practice, ensuring optimal
operating efficiency, clinician productivity and patient
satisfaction
Coordinate staffing and day-to-day operations of the practice
Conduct or participate in regular scheduled staff communication
activities: Daily huddle, bi-weekly and/or monthly staff
meetings
Staff Training: Orient new employees, train staff as directed and
work with Clinical Lead to coordinate and manage new hire and
training for medical assistants
Staffing: Coordinate staff work schedules and manage staff PTO
requests
Coordinate day to day coverage needs, including same day
reassignment of staff when there are call outs: Participate with
Practice Manager in new staff selection, hiring and on-boarding,
and provide input on performance management to Practice Manager
Responsible for oversight and improvement of front office processes
(registration accuracy, eligibility processing, scanning accuracy,
segregation of duties and roles) in conjunction with corporate
changes
Participate in organizational initiatives and projects including
workflow improvement initiatives
Oversight of critical processes: PCI compliance across locations,
working with finance to improve deposit accuracy and timeliness and
patient safety measure compliance
Support the care team and patients by greeting, checking in
patients, scheduling appointments, answering in person and
telephonic inquiries, collect payments and maintain demographic
information
Attend General Practice Manager's monthly meetings as requested
Assist in the handling of patient complaints
Perform other duties as assigned
What are the reasons to consider working for UnitedHealth Group? -
- Put it all together - competitive base pay, a full and
comprehensive benefit program, performance rewards, and a
management team who demonstrates their commitment to your success.
-Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period
plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending
Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term
disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance,
etc.)
More information can be downloaded at: -
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
High School Diploma/GED (or higher)
3+ years of medical office experience
2+ years of customer service experience
1+ years of team leadership, supervisory and/or management
experience -
Preferred Qualifications:
Bachelor's degree in healthcare administration or a related
field
Experience working with Epic
Experience in a primary care setting
Experience with patient financial and scheduling systems
Intermediate level of computer proficiency in Microsoft Office
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Strong written and oral communication skills
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The salary range for this role is $19.86 -to $38.85 -per hour based
on full-time employment. Pay is based on several factors including
but not limited to local labor markets, education, work experience,
certifications, etc. UnitedHealth Group complies with all minimum
wage laws as applicable. In addition to your salary, UnitedHealth
Group offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives. -
- - -
At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location,
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
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UnitedHealth Group is an Equal Employment Opportunity employer
under applicable law and qualified applicants will receive
consideration for employment without regard to race, national
origin, religion, age, color, sex, sexual orientation, gender
identity, disability, or protected veteran status, or any other
characteristic protected by local, state, or federal laws, rules,
or regulations.
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UnitedHealth Group -is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
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#RPO, #RED
Keywords: Optum, Danbury , Administrative Lead - Danbury, CT, Administration, Clerical , Danbury, Connecticut
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