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Dental Receptionist

Company: Dental Care Alliance
Location: Yorktown Heights
Posted on: November 22, 2021

Job Description:

Overview: Family Dental Group is looking for a Dental Receptionist to work at our office located in Yorktown Heights, NY 10598. This is a full-time position that will include some Saturday hours. The candidate we hire is preferredto have at least 1 year of experience working in a dental office. Our ideal candidate must have exceptional customer service and communication skills, as well as the abilities to multi task, prioritize and follow up to ensure best practices. We offer a competitive salary plus benefits! Responsibilities: The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

  • Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
  • Respond to patient questions and or concerns according to DCA Policies
  • Answering Telephones
  • Scheduling Appointments
  • Maintaining Appointment Book
  • Confirming Appointments
  • Follow up on no shows/cancellation of Appointments
  • Register Patients on sign in sheet
  • Post charges and payments to patient accounts
  • Checking voice-mailon a daily basis
  • Maintain a clean and friendly waiting area for patients Qualifications:
    • 1 year experience working in a dental office
    • Knowledge of insurance plans (HMO/PPO)
    • Must have exceptional customer service skills
    • Experience answering telephone At DCA we dont just accept differences we celebrate them and recognize the value this brings to our patients and employees. DCA is proud to be an equal opportunity workplace. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won't unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law. The DCA team is best characterized by the relationships we have with our patients and each other. We embrace collaboration which is necessary to innovate in todays changing world of dentistry . Our culture encourages participation, diversity of thought, innovation, and strong execution.Go further with an Ally

Keywords: Dental Care Alliance, Danbury , Dental Receptionist, Administration, Clerical , Yorktown Heights, Connecticut

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