Distributed-Application Support Engineer- Junior

Company: eTeam
Location: Weehawken
Posted on: May 8, 2024

Job Description:

Responsibilities:

• Incident Management: Troubleshoot, investigate, triage and coordinating incidents with stakeholders.
• Problem Management: Work with developers and other infra teams for determining RCA and implement preventative measures. Address and triage to resolve reoccurring issue wit a permanent fix.
• Autosys Batch Monitoring: Providing daily batch support and generate status reports.
• Environment patching management: Supporting infra patch upgrade, coordinate post patching checks and taking QA checkouts for signoffs.
• Middleware certificate managements: Support and coordinate b/w RLC and app team for renewal of certificate. Post certificate renewal take signoff from stakeholders.
• Environment monitoring:
• AppDynamics- To monitor server and JVM health.
• Configure alerts and policies for proactive monitoring.
• Database health monitoring.
  • Daily and Weekly incident and environment downtime reporting.
    Skills:
    • 3-4 years of relevant experience required.
    • Proficient knowledge on Unix complex command and shell scripting.
    • Working knowledge on Autosys tool, Informatica and Cloudera.
    • Middleware knowledge- Application servers, Web servers (ToClientat), MQ and Kafka.
    • Web development and API knowledge.
    • Hand on experience on Azure monitoring tools, AppDynamics, Splunk, Grafana.
    • Good knowledge on Oracle (SQL/PLSQL).
    • Good knowledge on HTTP, SSH and FTP.
    • Understand of JAVA based applications.
    • Excellent communication and email writing skills.

Keywords: eTeam, Danbury , Distributed-Application Support Engineer- Junior, Engineering , Weehawken, Connecticut